Submission | Clarification, simplification and modernisation of the consumer guarantee framework | April 2018

The Australian Chamber considers that the Australian Consumer Law (ACL) is working well and provides an appropriate balance between the needs of consumers and businesses. The Australian Chamber continues to believe significant changes should not be made to the ACL. The ACL should not be overly prescriptive or restrict mutually beneficial transactions between buyers and sellers. Overly prescriptive and onerous protections will result in increased costs for businesses. This will increase prices for consumers. The Australian Chamber supports the continuation of a principles based consumer guarantee framework to ensure it has the flexibility to adapt appropriately to transactions involving different goods and services.